User Information and Privacy
Kohinoor Woollen Carpet Industries and / or its affiliates (“we” or “us” ) are committed to protecting all the information you share with us. We follow stringent procedures to protect the confidentiality, security, and integrity of data stored on our systems. This privacy policy tells you how we use your personal information collected through the bespokebykwci.com. Please read this privacy policy before using the website or submitting any personal information.
Nature of Information Collected
Kohinoor Woollen Carpet Industries only collects information from you to process your orders and/or to share with you our carefully curated promotional material. The same is shared only with those employees who require access to cater to such aforementioned limited purposes.
Account information
The information collected from individual account holder may be in the nature of name; contact number; email address; billing address and shipping address. For a trading account holder, additional information such as name of the company’s name and registration details; GST number; website, etc. may also be collected.
Log-in information
Please note that your account shall be password-protected at all times. Neither Kohinoor Woollen Carpet Industries nor any of its affiliates shall request and/or collect and/or maintain any record of your password(s). You are advised to exercise caution in the sharing of your log-in details. Please note that Kohinoor Woollen Carpet Industries and / or its affiliates shall not be liable for the consequences of any unauthorized usage of the log-in details so shared.
Payment information
Rest assured that Kohinoor Woollen Carpet Industries shall only utilise your credit / debit card or online bank account information for the limited purpose of processing refunds. No such information shall be saved on our servers save as for the aforementioned purpose.
Information shared with third parties
Information provided by you in the nature of your delivery address; billing address; phone number and email address shall be required to be shared with our shipping partner and any other third party as may be included in the shipping chain. Please note that confirming an order with Kohinoor Woollen Carpet Industries shall amount to express consent to the same.
Your information will not be shared by Kohinoor Woollen Carpet Industries with any other third party without your consent.